A unique Passcode Grid will be created just for you. Use the MSCA Passcode Grid option if you don’t have a telephone or a smart device. Enter the code you received to confirm your identity. You can provide a local or international phone number. Provide your phone number (cell phone or landline) to receive a security code by voice message. Provide your cell phone number to receive a security code by text message (SMS). No personal information is shared between the third party app and the Government of Canada. Enter the code on the multi-factor authentication page to confirm your identity. choose 1 of the following security options on the multi-factor authentication page:ĭownload a free secure authenticator app on your device (smartphone, tablet, laptop or desktop).
You will be asked to confirm your identity on the BC Services Card app. Note: This step does not apply to BC Services Card users. You will need to confirm your identity each time you access MSCA. This mandatory step helps prevent unauthorized access to your My Service Canada Account (MSCA). It helps protect your personal information. Multi-factor authentication is an enhanced security measure. Multi-factor authentication to access My Service Canada Account
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